[Resolved]  ICICI Bank — smab charges with any prior information

Address:New Delhi, Delhi, 110001

Dear team

Today I just checked my account balance of icici, I see their is deduction for SMAB charges 599+107 GSt=706 for the month of April but all I want to know when their is minimum amount which is already in the a/c in the month of April then why is the deduction or without any prior notice for the deduction given by the bank
As this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
Look I'm a hard working guy and this much money is very costly for us
So please refund my money ASAP
My a/c no[protected]
Name-vikas Kumar ray.
If no refund is processed then I have to close the a/c and as well as making it social to not to have a account on icici b oz of these nonsense.
Regards
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Jul 18, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
ICICI Bank Customer Care's response
Dear Vikas Kumar Ray,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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