[Resolved]  ICICI Bank — SMAB Chgs

Address:

Tirunelveli, Tamil Nadu

Hai, I am having bank account in ICICI Tirunelveli branch from july 2012 and My account number is[protected] I was just checking my bank statement and got the shock because my account has been debited by SMAB Chgs-Jan14+Stax 43.26 393.26, SMAB Chgs-Feb14+Stax 43.26 393.26, SMAB Chgs-Mar14+Stax 43.26 393.26 I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.