[Resolved]  ICICI Bank — SMAB Chgs-Jan14+Stax 43.26 - deducted Money without my notice

Sorry My Account Number is[protected]

Hi, I am having Salary Account in ICICI my account no. is[protected] My contact number is : [protected]. I was just checking my bank statement and got the shock because my account has been debited as SMAB Chgs-Jan14+Stax 43.26 i.e INR 393.26 totally they have taken INR 996.71 from my account. I don't have any mail informing about this MAB charges. I have no Information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. This is really ridiculous as my money is deducted with out my notice. Thanks, Balamurugan P

Dear Mr. Balamurugan,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.