[Resolved]  ICICI Bank — smab chgs jan18

Address:

500043

I am having bank account in icici khairtabad branch from last 4 years and my account no. Is[protected]
My contact number is : [protected]

I was just checking my internet banking and got the shock because my account has been debited by smab charges on 21/02/2018 smab charges-jan18+igst dr 591 + 106.38
I don't have any mail informing about this smab charges. I have no information from icici. No call, no mail and no msg. Now that i
Understand that icici bank has not informed me about change of balance system and if charges deducted are not credited back to my account then i will be left with no other option but to take this matter to higher authorities and banking ombudsman as this is clear violation of rule 8 (1) (K) i. E. "levying of charges without adequate prior notice to the customer" of the banking ombudsman scheme 2006.