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[Resolved]  ICICI Bank — smdb charges without notification

My account number is[protected] icici bank and using internet banking. I was busy in other things so i could not check balance regularly.. After some time i checked my account and to my surprise smdb charges were deducted from dec 2018 to mar 2019 including cost and sgst. That costed me more than 2000rupees.. I haven't received single notification about deducting this amount. I want an explanation about this..
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Complaint marked as Resolved May 30, 2019

Complaint Status


[Apr 29, 2019] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response Apr 29, 2019 Dear Manjula,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    59%
    Complaints
    18461
    Pending
    2439
    Resolved
    9712
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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