[Resolved] ICICI Bank — SMS for EMI deduction

ganesh9890

from Chennai, Tamil Nadu

Address:	Mumbai City, Maharashtra, 40070
Website:	www.ICICbank.com

I am getting message from ICIC bank that your EMI for home loan is due on 5th for Loan Account 3417. I haven't taken any loan from ICIC bank nor I have any kind of relationship with said bank.

ICIC Bank need to check their database and correct it accordingly. I don't want such useless messages coming to my mobile.

Ensure that you correct it ASAP.

Regards
Ganesh

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May 23, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3lgsl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Nov 07, 2016

Updated by ganesh9890 Dear Team,

I had already sent several mails but no one responded. I also get Bank statement on my registered email address. I don't know how you people got my email and mobile number registered in your database. Can you investigate and correct your database ASAP.

Regards
G