ICICI Bank — stop payment of cheque was done for post dated cheque still the bank tried to debit my account.

rajendracho

from Navi Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400708

Stop payment of cheque was given to the airoli, navi mumbai sector-6, branch on 6th feb 2020 still the cheque is presented on 8th feb2020 again and i got message of insufficient fund on 10th feb 2020. It seems that before clearing any cheques the icici bank is not checking anything. Icici bank not only ignroes the customer but also they don't call for any clarification. Their call center is the worst. Their call center guys don't want to resolve the issue but just want to close the call by giving some fake promises. I had rasied a sr request number sr[protected]. But still they were unable to resolve the stop payment of cheque. Worst service and worst private bank.

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ICICI Bank customer support has been notified about the posted complaint.

Feb 10, 2020

Updated by rajendracho ICICI Clearing Backed team need to update my cheque status as Returned and Mark this cheque number permanently as disqualified for presenting.

Verified Support

Feb 10, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a085xy) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Feb 10, 2020

Updated by rajendracho This is the standard message you are sending to everyone with no resolution. Not understood what is the email id. As it is seen protected in the message.

Feb 11, 2020

Updated by rajendracho Is Icici Bank really serious about the customer issue. Very Pathetic service and all useless people.