ICICI Bank — sub: home loan account no: lbind[protected]

Address:

Indore, Madhya Pradesh

I ahve taken a home loan of Rs 28 lac in 2006 from your bank. That time time we were told its a home loan and interest will be charged as per home loan and we were misguided by that time banking officials involved. We agreed and availed loan. But after some time when we checked it was found we are being charged with exorbitant interest on this loan i.e. upto 18.5% whereas never in history of banking this amount of interest was charged for any Loan.

We wrote many times and complained to bank but nothing happend. many times we were assured by different bank authorities that this rate of interest will be reduced but nothing happened. This loot and robbery is going on with us from last 11 years.

I have written many times to reduce this heavy and illegal interest charged by your Mafia ICICI bank on home loan on pretext of different product other than Home Loan. I am going to write to Banking Ombudsman if my complaint is not heard and this interest rectified and extra interest charged credited back to my account. Can you tell where in whole India and which bank is charging 18% interest . Do tell us under what scheme or rule you are looting us.

To my surprise I have been assured by different officers of Bank many times that this rate of interest will be reduced. But till date nothing has been done and I am being harassed to pay exorbitant interest rate of 18% which is totally illegal and just a open day robbery by bank.

If you are not taking this case on priority I am going to complain all the highest authorities and on social media and print media that how ICICI Bank is looting its customers. If you will check records we are writing regularly to you for this matter but nothing is done and instead we are charged with penalties.

Again I request you to reduce this rate of interest of 18% immediately and refund me all extra interest charged by you. If nothing is done within 15 days of this letter and email You will force me to take legal action against you.