ICICI Bank — sub: payment against debit card no. [protected] debited twice request for refund.

Address:New Delhi, Delhi

Sir,

This is to state that on 24.7.2017, i made a payment of rs.3622.64 towards fee to satyawati college (Eve), delhi university, ashok vihar vide debit card mentioned above. I received a message that there was third party funds transfer failure, but the said amount was actually debited to my account. Due to this, i made payment of rs.3622.64 through the debit card mentioned above to the college and this time too the amount was actually debited to my account and i received a message that the payment made is successful.

On enquiry from my bankers, i was informed that there were debits of rs.3622.64 twice to icici bank. I would request you to kindly look into the matter and arrange to refund me an amount of rs.3622.64 debited twice whereas the payment was actual for rs.3622.64.

Yours faithfully,

Ashi adhikari

Form no um17164160

Reg no 17164160

Email id [protected]@gmail.com

Add j-1/381 d. D. A flats

Kalkaji

New delhi

Encl:- photocopy of transaction statement

2 attachments
+2 photos
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23620
    Pending
    2044
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information