[Resolved] ICICI Bank — Sudden amount debited from my account

Chitra19

Apr 5, 2017

Address: 600004

Thers is a account debit of inr 5837.00 on 31mar from my account. I have never made any transaction on this date.
I got below massage that amount has been cut from the account.

"dear customer, your ac xxxxxxxx9685 is debited with inr5, 837.00 on 31 mar. Info. Vps_cdup_vin*indigo a_5939_1. Your total avbl. Bal is inr34, 794.95"

My account no is[protected]

Mobile no [protected]

Please refund this amount wrongly debited from my account.

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Apr 5, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

Dipakgarud

from Pune, Maharashtra

Apr 5, 2017

I was paying jio recharge via jio money app. In 1st attempt, transaction got cancelled due to network error. 2nd transaction of rs 303 was successful. But money got deducted twice from my account. Please help