[Resolved] ICICI Bank — Sum blocked from ICICI savings account

Amrit Rathore

Address:

110074

A sum of 45k has been blocked on my ICICI savings account due to the ICICI credit card i am holding. I have been paying interest on regular basis. Also made a payment of 30k two months back.I have been told to visit Collection department in Delhi to provide justification and get approvals to unblock the sum. I have visited two times there which is approximately 35 kms from my home and took two days off from my office. I have provided justification as i was out of India since a couple of days and wasnt been able to make the payment which was unintentional.Now i am being told to make the total outstanding to unblock the amount as the sum cannot be unblocked. Why would i do that? I have told them that i will pay half of the amount through cheque or cash, but still the the ICICI team is not in the mood o[censored]nblocking the sum.

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Jan 10, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team