ICICI Bank — Surcharge Dt:29/10/20 MCC 5541

I wrote a complaint to ICICI like below regarding surcharge on fuel station like below
[protected][protected]--
Hello,

My account number : xxxxxx

Why surcharge of 8.4rs is charged on 31/Oct ( Surcharge Dt:29/10/20 MCC 5541) for the fuel purchase i have made on 29/Oct (IPS/SRI BANASHA/[protected]/[protected])

Why is this amount charged ?

The Government is promoting cashless transactions and why have you charged me surcharge overhead ?

Should I pay in cash here afterwards in fuel stations? or should i not use an icici debit card here afterwards ?
[protected][protected]--
And i got reply from ICICI like below

For this i got the reply that
[protected]-----
Dear Mr. xx

Greetings from ICICI Bank.

Hope you and your loved ones are healthy and safe.

The surcharge is levied as the fuel company is not adhering to the RBI guideline and the complaint/reversal has to be taken with the fuel company it self. The bank will not be responsible for reversing the surcharge.

Thank you for giving us the opportunity to serve.

Bank Digitally and Stay Safe!

Sincerely,

P Lalitha Lahari
Customer Service Officer
ICICI Bank Limited
[protected][protected]

So by this all customers of ICICI bank, please dont use icici debit card in fuel stations. we cannot check if fuel station is using icici pos machines or not. Not on the same day but after some day icici will charge surcharge which is like you dont have any option for reversal.
So either pay in cash in fuel stations or use non icici debit card in fuel station.