[Resolved]  ICICI Bank — surcharge on fuel purchase started deducting suddenly from mid of jan 2020

Dear icici bank team,

My icici saving account has been debited charges naming surcharge (Mcc 5541) for fuel purchase. It started deducting from 14th jan. I as using same card on same petrol pump since last 2 years. I never received any surcharge on it till 14th. How come it suddenly get started deducting? I spoke with customer care office is said that government has stopped levying the surcharge on petrol bunks since mid of jan. I am not convinced, i do not see any such order/posts on internet.

Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.
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Mar 12, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0804h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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