[Resolved]  ICICI Bank — swapping charges

Address:Sonipat, Haryana

I am using icici swaping machine tid no.33290142. I install this swaping machine in march 2019. The service boy told me that there will be no charges upto 2000/- rs. And maximum 0.8% on debit card and 1.8% on credit card. And no monthly rent also. But from that day i m paying monthly rent and swaping charges also applied on 800/-rs.. On debit card they charge 1.5% to 2.5%. And on credit 1.8% to 2.8%. I am regularly calling that service boy,, he daily replies that sir with in 2 days, 4 days, they refund. So tell me what can i do.

Ten x club gym n spa
Mehfil tower, sonipat (Hr)
[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 28, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I have been charged by ₹ 413 today
would like to know why it has been deducted

ICICI Bank Customer Care's response, Aug 29, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information