[Resolved]  ICICI Bank — Tds purposely deducted in spite of form h submitted & now being harrased

Address:

400097

Name mrudulaben m kothari - age 87 senior citizen
Fd & saving account with your icici bank ltd - ajanta shopping center, daftary road, malad east mumbai 400097

Please note following points

1 tds deducted on fd on 26.10.2016-inspite of form h-submitted (i had 4 deposit with your bank under one customer

2 personally visited on 26.10.2016 & subsequently at least 10 times to resolve the issue. no reversal has taken place till date - i am worried about my money & opt to withdraw the amount & close the account.

3 manager gives only standard answer - (a) system is slow - (b) come tomorrow (c) we do not have time (d) he is not fit for manager – should know first how to respect senior citizen first (e) very arrogant & rude
(f) today almost 22 days have passed but no response from him-he had promised that matter will be resolved in one day time
Totally unprofessional way – he is not fit for clerk job forget manager post - first teach him how to behave with customer - totally bias & unfit for job -

Please ensure that strict actions are taken against all staff members & my tds amounts are reversed
I am writing this email to rbi governor/ bank ombudsman / finance ministry /consumer court / - how senior citizen is being harassed by malad branch manager

Person involved 1 manager 2 assitant manager mr ajay paney 3 mr sunil 4 mr cyrus
All are hand in gloves & behave rudly & do the other business & customers are harresed purposly to gain extra (palm the grease)

Cc to ms chanda kochhar md & ceo
Cc to mr kamath sir founder of icici bank above emails are marked to all in bcc