ICICI Bank — tell me please why my credit card application is not process with correct information

Address:

Bathinda, Punjab

Dear sir/madam I have submitted all documents to ICICI team last month and the application no[protected] is given on date[protected]. but till now there is no clear replay of processing of credit card. I have talk to some ICICI team member they circulate or we can say that they given me another ICICI team member number .but no one give me correct information if not possible to activate my credit card so please return my all document kindly do need full