[Resolved] ICICI Bank — the complaint has been marked as resolved but there is not updated status
S
susmita balaga
from Hyderabad, Telangana
The complaint is marked as resolved but i didn't get any call or a mail from the company. They still didn't even provide me with the status of the credit card. How can they close the complaint???
I have given a complaint that i didn't get the details of the process of my credit card. They didn't inform me about any of the details but the complaint has been closed.
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Nov 27, 2017
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Oct 26, 2017
Updated by susmita balaga As i want a credit card from my salary account bank i applied for icici credit card, i received a call from icici bank with number "[protected]". That lady has asked all the details but she don't even know minimum english, so asked several times about the details. When she is unable understand the language, she arrogantly disconnected the call with giving me proper details and that's not done, while i tried to call to that number and wanted to ask her why she has done like that. She didn't pick the call and disconnected it 10 times. Is this the way they have with their customers. If at all she is not capable of doing her work then she shouldn't do that. But behaving arrogantly and rudely like this is not the correct decision. May be the officials should put a little concern on these type of stupid idiotic people and let them make their work properly.
Oct 27, 2017
Updated by susmita balaga The complaint is marked as resolved but I didn't get any call or a mail from the company. They still didn't even provide me with the status of the credit card. How can they close the complaint????
Verified Support
Oct 27, 2017
ICICI Bank Customer Care's response Dear Customer(susmita balaga),
We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4jeag) in the subject line of your email. Our official will assist you.
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