[Resolved]  ICICI Bank — Threatening from icici bank credit card recovery agent

Address:Hyderabad, Andhra Pradesh, 500001
Website:icicibank.com

Dear madam (Chanda kochar),

My self raj from hyderabad telanagana, on sunday dated 07/08/2016 named mahesh & his friend came to my home. Where i was out of station. They misbehave with my family members. They forcefully tried to enter my home. Where my wife & 2 kids are got panic. He pushed the door, when it was lock from inside. He threatening saying that call your husband. I know he is inside. Forcefully tried to enter inside. When my wife said no he is in out of station still they didn't listen. They forcefully taken my wife mobile & dialed mahesh number & took her (My wife) number. Then she start shouted then he went out from my house & in front of my house they stay back till night. Its like house arrest my family.

My wife called me in panic situation. My wife & kids got afraid on this incidence. Where my family resides independently.

I took mr mahesh number [protected] & called him, to find out why he came to my home. Then i came to know that he came for icici credit card recovery team, he said he will report to mr nagesh p (Nagesh. [protected]@icicibank.Com - employee id 323138).

He said i have taken an icici card which is having due there is a total outstanding rs - 115904.18 /- against credit card account number [protected]

Note: i never had any credit card from your company when i was working in bangalore some one came to my office for credit card, i have applied for the same. Later on after 1 month when i called that person who took my details & application he said my application got rejected then i said to return back the document. He said it wont come back once rejected is rejected. It was happen in the year between[protected]I wont remember)

Now after 10 years, last month some one called me & he informed that i had a credit card which is having due. I said no way i dont have any credit card from you i denied. Later on he never called me. Now suddenly he came to my home???

Iam asking here on what basis your team done all these things when iam not there. Who given right to come my home & misbehave with my family members.


Here i want to resolve the issue if you are able to do it..

Hoping for the best
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Sep 11, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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