[Resolved]  ICICI Bank — to collect two time tall charges

Address:4 B Parthkutir opp prajapati school. Karamsad road. Karamsad, Anand, Gujarat, 388121

My fastag serial no[protected]for my vehicle gj 23 m 6313 my phone no is[protected]
Yesterday on 5th february 2020 at 8.27 pm amount rs 120 is debited in my fastag account still i paid cash tall at vasad tall naka around 7.30 pm at vasad tall naka i told clerk that i have fastag but he told me that this is cash line then i paid tall charges so you are requested to refund rs 120 amount in my fastag account
Note
I paid rs 60 tall charges about 7.30 pm please check your camera that i already paid that amount
You are debited wrongly rs 120 in my fast tag account so refund that amount
Your earliest action will e appreciated
Thanks
Janardan keshavlal amin
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Money multiplier bond-102000-mmb five
I want to know how to redeem these bonds, i have 2 units of bonds of Series 112000-MMB V,

Wanted to redeem as its mature, No response from your e mail.
Kindly update whom to contact.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23620
    Pending
    2043
    Resolved
    14253
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information