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ICICI Bank — today jio number recharge not done but money deducted from account

Hi, i have done recharge of 399₹ for jio payment my money was debited from account but i didn't got recharge. I have already talked with bank they said it's debited and jio team is saying payment was not received.
While recharging through upi i got a request from [protected]@icici for 399₹ and same is paid ref. Attached image.

Upi ref no.[protected]
Date and time : 17 mar 2018 19:09 pm.

Please take necessary actions and refund my money.
today jio number recharge not done but money deducted from account

Complaint Status


[Mar 17, 2018] ICICI Bank customer support has been notified about the posted complaint.
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    ICICI Bank
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