[Resolved] ICICI Bank — transaction complaint

niket kr singh

from Ahmadpur, West Bengal

Address:	832303
Website:	eazy pay

Dear sir

I an not the account holder of icici bank but on 24th april 2017, i had done a transaction of rs 10100 regarding my university fee through eazypay server. Unfortunately the transaction was failed and also the amount was deducted from my account. And yet also the amount is not refund.

Kindly focus on above and grant me the same.

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Jun 24, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

ICICI Bank Customer Care's response Dear Niket kr Singh,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a53c17) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team