[Resolved]  ICICI Bank — Transaction declined due to security reasons

I have tried to shop online and had been not successfully after entering otp, i have tried it many times, it says transaction is declined by the bank, now i tried to recharge my mobile for just 18/- and it says the transaction has been declined for security reasons even after having enough money in the card, tried calling customer support due to covid 19 no one has responded, please help.
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 23, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0lw7q) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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