ICICI Bank — Transaction done online but unable dispatched cash.

Time of Issue : 08:46 14 May 2023 I tried to card less withdraw Rs.20000/- from ATM ID- S1CPN153 at Phaltan, Satara. It returned an error code 072 (Transaction Declined) and cash didn't dispatched, but the amount has been deducted from my account Name : Yogesh Adalinge Card Num : 4018 0XXX 70XX 5779 Mobile : +91 [protected] I am very vexed by this, checked ICICI website for a 24x7 support number, but there wasn't one. Appreciate any help in refund of my money. Regards, Yogesh Adalinge
For your reference,

1. Transaction message -
Dear Customer, INR 20, 000.00 has been withdrawn on 14-MAY-23, through a Cardless Cash withdrawal, at ICICI Bank ATM. Info:CCW*S1CPN153*6532547*Cardles. Call on 18002662 for any dispute or SMS BLOCK 286 to [protected] . Visit bit.ly/Cardlesstrnx . T&C apply.

2. ATM Id - S1CPN153
TXN No- 9687
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqol) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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