Icici Bank — transaction failed but amount debited from account. still no refund.

 
1 Review
India
 Shilpa Gangaraju on Dec 14, 2017
Hi tema,

I was doing nps contribution using bille desk connected to icici net bank.

Amount debited for rs 7000.71 \- transaction has been failed.
If i call the customer care. They are telling transaction is successful from our side.

Account number[protected]
Transaction date:11 dec
Traanction reference :
Bil/[protected]//xbcmfnps_lici[protected]

Please reslove the issue.

Thanks,
Shilpa

Complaint Status


[Dec 14, 2017] ICICI Bank customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    38%
    Complaints
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    Resolved
    3734
    phone
    +91 22 2653 1414
    location
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    Icici Bank - transaction failed but amount debited from account. still no refund.