[Resolved]  ICICI Bank — Transaction failed but amount debited from my account

Address:500013
Website:www.icicibank.com

Hi

I have made an online payment of rps. 744 internet act fibre bill from my icici account[protected] through netbanking. The amount is debited but the transaction got failed. But credit my amount back. After that i have done recharge in paytm from my account and it is success. Please credit my amount as i have to do my payment for internet act fibre bill for the month of may 2016.
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a39g9e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I got a msg today o[censored]se of my card in Dubai today 26Mar withwrong date. Want to check why the 3 transactions of today 26Mar2016 are showing as 28Mar16.

Dear Customer, You have made a Debit Card purchase of INR10, 243.82 on 28 Mar. Info.VPS*DUBAI DUTY . Your Net Available Balance is INR 97, 499.89.
SMAB Chgs FEB16+Stax65.25

I have account with icici i can see that i have been charged 515rs nearly against smab at chgs without any notitification. I want my money back.

Please call me on [protected]

Last Thursday, dated[protected], I had made an online transaction, but amount was deducted twice and was not refunded
My account no::[protected] Ra's.458/- deducted from my account with out any prior information on Dec'30th, 2015
Dear Mr. Raj,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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