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[Resolved]  ICICI Bank — Transaction failed but amount debited from my account

Address: 500013
Website: www.icicibank.com

Hi

I have made an online payment of rps. 744 internet act fibre bill from my icici account[protected] through netbanking. The amount is debited but the transaction got failed. But credit my amount back. After that i have done recharge in paytm from my account and it is success. Please credit my amount as i have to do my payment for internet act fibre bill for the month of may 2016.
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
 
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Comments

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a39g9e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Reply
I got a msg today o[censored]se of my card in Dubai today 26Mar withwrong date. Want to check why the 3 transactions of today 26Mar2016 are showing as 28Mar16.

Dear Customer, You have made a Debit Card purchase of INR10, 243.82 on 28 Mar. Info.VPS*DUBAI DUTY . Your Net Available Balance is INR 97, 499.89.
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SMAB Chgs FEB16+Stax65.25

I have account with icici i can see that i have been charged 515rs nearly against smab at chgs without any notitification. I want my money back.

Please call me on [protected]

Transaction failed but amount debited from my account - Comment #2376150 - Image #0
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Last Thursday, dated[protected], I had made an online transaction, but amount was deducted twice and was not refunded
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My account no::[protected] Ra's.458/- deducted from my account with out any prior information on Dec'30th, 2015
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Dear Mr. Raj,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
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Reply

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