[Resolved] ICICI Bank — transaction failed but my amount was debited.

mksmohit

from Mumbai, Maharashtra

Address:

#3761 Sector 22 D, Chandigarh, Punjab, 160022

My name is mohit sharma and i paid my fees to chitkara uiniversity, rajpura (Punjab campus) through your portal using google pay upi and the transaction has been failed, but the amount of inr 80, 000 from my account has been debited.
These are the following details that i can provide you regarding my transaction:-
Date - 6th december 2019
Upi transaction id[protected]

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Jan 8, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2019

ICICI Bank Customer Care's response Dear mksmohit,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team