[Resolved] ICICI Bank — transaction from account we never made. | |||
Hi, my name is jobel shaw, my account is hardly a month old and it is debited a large amount of money successively which i am unable to track as there are no details available online. I never made those payments, it seems like a breach of my data or someone just picked my details from somewhere. Can you please give me some more details on who made the transactions, so i can track them down? 1. 02/01/2018 vin/pznbilling./xxxx/x 66.72 2. 02/01/2018 vin/isupportcli/xxxx/x 66.72 3. 02/01/2018 vin/ipremiumhel/xxxx/x 66.72 8. 09/01/2018 vsi/ipremiumhel/xxxx/x 2, 968.39 11. 11/01/2018 vsi/pznbilling./xxxx/x 2, 651.09 12. 12/01/2018 dt:09/01/18 ipremiumhelp.com 3.94 13. 12/01/2018 bil/xxx/pgmib-/xxx_wwwp 307.00 I never made this payment, i contacted support to raise the concern and also to know if i have any unknown premium or emi and they said they do not have any emi/premium on my account which gets auto debited. I visited the bank and they did not help. The only thing associated i can remember is that i paid for a competitive exam and the rest started after that. Can you please tell me what the above means and why the money is debited? Was this information helpful? | |||
Feb 18, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 18, 2018 ICICI Bank Customer Care's response Dear Subibechana, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4px7v) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
2 Comments | |||
Comments
Again there are transaction taking place, very minimal amount Like Rs.3. I have withdrawn all the money from the account except 300 (ATM did not have 100 notes). Please can you let us know who and why the amount is getting deducted?
Reply
Please help me too evn my money are getting cut from ipremiumhel.avbl even though i didnt pay any. Help
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