[Resolved]  ICICI Bank — Transaction not credit to beneficiary/ not refunded

I have made a payment in 1st march 2022 of amount ₹ 1912 through phone pe with icici merchant services for TNEB bill payment. Please find the below UTR and transaction ID . Still the payment bot get billed or refunded. Please provide the status on urgent .

Trans id : T2203011643574464167103
UTR :[protected]
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Apr 15, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Mar 15, 2022
Updated by Imuris
Please update on the request. Still amount not refunded.
Verified Support
Mar 15, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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