[Resolved] ICICI Bank — transaction to wrong icici account

Smitarao580

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411006

Hi team,

Today morning via hsbc simply pay app
I mistakenly transferred rs 50, 000/ amount to wrong account of icici bank[protected].

My own icici act# is[protected].

I have raised the dispute as well.
I know the transaction is done from hsbc account, but can you please request the owner of account[protected] to return back the money.
Kindly help to reverse the transaction at your earliest.

The amount is big so please help me in this.
Please find the transaction details and dispute details and take immediate action.

Transaction details:

Date: 30-may-2018 11:26:07 hrs
Trn ref no.: 4047412inr 50000.00
Customer ref no.:[protected]

Payee vpa:[protected]@icic0000073. Ifsc. Npci

Thanks,
Smita rao

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Jul 1, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

ICICI Bank Customer Care's response Dear Smita Rao,

We have made a note of your concern. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Jun 05, 2018

Updated by Smitarao580 Its been 4-5 days.. I have not received any mail or call regarding the same. Can you please update the status.

Jun 08, 2018

Updated by Smitarao580 The issue is still not resolved. Can you pls help to update the status