[Resolved]  ICICI Bank — Travel card amount forgery

Address:560100
Website:www.icicibank.com

My travel card was hacked and unauthorized transactions were performed in us in several eateries in april and all the transactions have been made in usd. I have raised a dispute with icici in april and the discussions don t seem to end. I have provided all the required documents multiple times but still i have been asked for the same over and over again. I have repeatedly told in the mails that i am put up in london and travel card was always in my possession. Disputed transactions took place in a different county (Usa), which looks like a security breach in icici provided travel card, i am chasing this for more than 4 months now. I have contacted below mentioned person
1. Anita sonawane
2. Arun jyothi.
3. Ch rajyalakshmi
4. Adishanker
5. Karuna

All these person just raising service request for name sake and closing that, i dont know what is wrong with these guys for giving my money, i will go to consumer court and will file a case against the mentioned person and icici bank for this forgery. There is a limit everything, 80k is not a simple amount
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Ms. Baskaran,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ekfj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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