[Resolved] ICICI Bank — Tried to make fraud transaction from my credit card

tdbhanja

from Chennai, Tamil Nadu

Address:

Mumbai City, Maharashtra, 50016

Dear Sir/ Madam,

I got a fraud call in behalf of icici bank from Mobile Number - [protected] regarding my Credit card verification they asked my card no and CVV number to redeem balance reward points to my account.and they initiated a transaction of INR 8899.00 at Crazylook on ICICI Credit card of ending with 1003. after that they called me and demande to share the OTP number with them but I had not given the same also they told me that we will redeem all my balance payback points. i[censored] r not provide the details. Post that when i asked that lady employ ID and Name she told her name is Priyanka and employee ID is ICICI 000946.

My request is to track this number and take some necessary action, so that any other people may not suffer from this type of fraud.

Best Regards,

Tirthadyuti Bhanja
Mob - [protected]

Was this information helpful?

No (0)

Yes (0)

Dec 25, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

ICICI Bank Customer Care's response Dear Sir,

We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with the contact number from which you received the call for us to investigate.

Regards,
ICICI Bank Customer Service Team