[Resolved] ICICI Bank — two time debit transaction 'dp chgs till aug-14' — inr 231 & 51.43 in sep-2019 | |||
I have a demat account in icici bank for 1 years now when i checked my bank transactions and i found that there is two debit transaction, first transaction on 26 sep-2019 'dp chgs till aug-14' — inr 51.43 & second transaction on 30 sep-2019 'dp chgs till aug-14' — inr 231. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]. From, Samadhan korde Was this information helpful? | |||
Nov 2, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 01, 2019 ICICI Bank Customer Care's response Dear samadhan korde, We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (855177) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
 4 Comments | |||
Comments
From last two or three days it is showing your card is blocked for online transactions.I am unable to make payments due to this issue.Please resolve this issue immediately.
My contact number:[protected]
![]()
My contact number:[protected]
ICICI Bank Customer Care's response, Oct 1, 2019
Verified Support
Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
Today I got a message from ICICI Bank that my account has been deducted with an amount of Rs 354 without my knowledge. I have not asked for any service then why this amount has been deducted I am not sure. Please take action and get this rectified as soon as possible.
Regards,
Nihar Koya
Regards,
Nihar Koya
ICICI Bank Customer Care's response, Oct 3, 2019
Verified Support
Dear Nihar Koya,
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855177_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855177_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Sir
My accounts have been charged with Case Payment and FasttrackAccount on the Toll Plaza from the accounting you have the proper action on the toll plaza that the junorated teenage kishore singh rajpurohit[protected]
My accounts have been charged with Case Payment and FasttrackAccount on the Toll Plaza from the accounting you have the proper action on the toll plaza that the junorated teenage kishore singh rajpurohit[protected]
ICICI Bank Customer Care's response, Oct 3, 2019
Verified Support
Dear kishore singhraj,
Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23615
Pending
2041
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Immediately after debit amount informed to customer care and account blocked.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (855177_1) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team