ICICI Bank — un necessary amount deduct from my savings account

gyalexy

from Ranaghat, West Bengal

Address:

Bhubaneswar, Odisha. Main branch, janpath

Dear concern,
I am gautam kumar swain having savings account as also credit with icicibank from last 4 years, as a loyal customer not delay to pay any payments from last 4 years.
Due to corona i request to bank through phone banking about stop my ecs for all sip, but they can't help me so i drown all amount from my account. Which was necessary for at that time, but today (24th june) bank was deducted 590 rupes for ecs bounce charges from my account. I request on toll free no to refund my money, here is the problem not from my side but customer support office denied for that.
I need my deducted money back on my account as an urgent basis, it's my hardcore money. With out any mistake i can't lose my money at all.
Please help for refund my money.
Screenshort attached for your reference.

+1 photos

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jun 28, 2020

Updated by gyalexy Dear Concern,
Still not received any call from your side as also no updates?
I need my money back.

Jul 02, 2020

Updated by gyalexy Not responding still now from ICICIBANK.