I have opened NRE Account, Its been more than 4 days since the account is open and active. I'm trying to add a payee, but it is keep erroring out with reason "Addition of new payee can be done only after 24 hours of a mobile number udpate." i have waited too many 24 hours already. its is urgent and i need to transfer money, and now the money is kinda locked down in ICICI account and unable to take it out. I'm planning to close the account if it is not resolved in a day.
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Mar 24, 2024
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2024
ICICI Bank Customer Care's response Dear karuppusamy M,
We are at your service. We have made a note of your email ID. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete your email ID from this post and not share it further on social media, as it is an important personal information.
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