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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 13

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U
Uma Bala Subrahmanyam Pulivarthi
Jan 9, 2024
Jan 12, 2024
This thread was updated on Jan 12, 2024
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Later, I have moved to United States for higher studies. I didn't get any email notice or call if this account has changed to SAVINGS Account.

After long time, I recently came back to India and when I load my account, It went to ZERO all of a sudden deducting multiple transactions like, "NACH_AD_RTN_CHRG~Of Bnk BFLf~02MAR2
3~cffbc5d~400CD", "NACH_AD_RTN_CHRG~Of Bnk BFLf~02SEP2
3~386ba8e~400CD", "NACH_AD_RTN_CHRG~Of Bnk BFLf~04JUL2
3~f12aa36~400CD" and so on...

I need an immediate refund on all these transactions. And also need a written explanation behind these deductions.
+2 photos
ICICI Bank customer support has been notified about the posted complaint.
Dear Uma Bala Subrahmanyam Pulivarthi,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196y4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    P
    PankajNailwal
    Jan 4, 2024
    Jan 12, 2024
    This thread was updated on Jan 12, 2024
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    Address: delhi

    Dear team,

    I'm raising complaint against a recovery agent and icici bank manager namely Sheetal Jadhav, rohini Im using icici credit card due to some financial issue I'm not able to pay any amount, now
    his agent and himself visiting my home place and my office threatening my landlord family members also sending me threat mails,

    What to do ?
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Pankaj Nailwal,

    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196xw) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      R
      ranimoo
      from Chennai, Tamil Nadu
      Jan 3, 2024
      Jan 12, 2024
      This thread was updated on Jan 12, 2024
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      Address: No. 1 SECOND MAIN ROAD, KRISHNA NAGAR, CHROMPET, CHENNAI 600 044

      I got icici tax saving bond 112000-tsv/sl.no.[protected]/41823/dist.nos[protected]. Please guide how to encash this.

      R. Krishnamoorthy
      [protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Ranimoo,

      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196xl) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        ranimoo
        from Chennai, Tamil Nadu
        Jan 3, 2024
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        Address: No. 1 SECOND MAIN ROAD, KRISHNA NAGAR, CHROMPET, CHENNAI 600 044

        I purchased ICICI tax saving bond 112001-TSB - No. 01881-32B/68269. /Dist.Nos.[protected]. I want to know how to redeem it to get encashment and cash.

        R. Krishnamoorthy
        [protected]
        mail id... [protected]@gmail.com
        ICICI Bank customer support has been notified about the posted complaint.
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          M
          Mahankali Rohini
          Jan 3, 2024
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          Sub: Redemption of ICICI money multiplier bond 1098-MMB-Thre
          Ref:-Bondholder no: 4566-996 Certificate no: —5995
          I am a holder of ICICI money multiplier bond 1098-MMB-Three.
          Now I have received a letter from 3i InfoTech Limited, asking me to submit my bond for redemption, through email which I have submitted immediately after the receipt of their letter.
          I have not received any intimation or receipt from them, though it was more than a 8 Months I am yet to receive the money to my bank account since i have opted for ECS or Direct Credit payment. I have given all the particulars in the ECS/Direct Credit portion. However, i am giving the bank details once again below. I am requesting you to credit the amount into my bank account immediately, without any further delay, as it is already late by more than a month.

          Name: — Mahankali Rohini
          Bank Name: - ICICI Bank
          Branch: Rai Durgam, Hyderabad, Telangana
          IFS Code: ICIC0007552

          PAN No: FDZPR0907J
          Mobile No:-[protected]
          E-mail ID: mgashastry8292gmail.com

          Please let me know if have any more information.

          Thanking you,

          Yours Sincerely

          (Mahankali Rohini)
          ICICI Bank customer support has been notified about the posted complaint.
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            M
            Mahankali Rohini
            Jan 3, 2024
            Jan 3, 2024
            This thread was updated on Jan 3, 2024
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            Sub: Redemption of ICICI money multiplier bond 1098-MMB-Three
            Ref:-Bondholder no: 4566-996 Certificate no: —5995
            I am a holder of ICICI money multiplier bond 1098-MMB-Three.
            Now I have received a letter from 3i InfoTech Limited, asking me to submit my bond for redemption, through email which I have submitted immediately after the receipt of their letter.
            I have not received any intimation or receipt from them, though it was more than a 8 Months I am yet to receive the money to my bank account since i have opted for ECS or Direct Credit payment. I have given all the particulars in the ECS/Direct Credit portion. However, i am giving the bank details once again below. I am requesting you to credit the amount into my bank account immediately, without any further delay, as it is already late by more than a month.

            Name: — Mahankali Rohini
            Bank Name: - ICICI Bank
            Branch: Rai Durgam, Hyderabad, Telangana
            IFS Code: ICIC0007552

            E-mail ID: mgashastry8292gmail.com

            Please let me know if have any more information.

            Thanking you,

            Yours Sincerely

            (Mahankali Rohini)
            Feb 5, 2024
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 03, 2024
            ICICI Bank Customer Care's response
            Dear Mahankali Rohini,

            We are at your service. We have made a note of your email ID. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the email ID from this post and not share it further on social media, as it is an important personal information.

            Regards,
            ICICI Bank Customer Service Team
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              J
              jagirs
              from Chandigarh, Chandigarh
              Jan 1, 2024
              Jan 1, 2024
              This thread was updated on Jan 1, 2024
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              ICICI Bank on 28.12.2023 and 01.01.2024 cut ECSRTNCHG charges of 221 Rs. and 14 Rs. Respectively without any reason despite that I allready make SIP to mutual fund on same day on which it was schedule.to deduct.Now ICICI Bank cutting charges from my account whenever I add balance to it. Pls let me know when will this stop. And how much more will Bank deduct amount from my account.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Jagirs,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18ppw) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                K
                Karna5353
                from Mumbai, Maharashtra
                Dec 28, 2023
                Jan 1, 2024
                This thread was updated on Jan 1, 2024
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                I am writing to express my disappointment regarding a transaction charge of Rs. 177 that was deducted from my account on December 27th, 2023. This unexpected charge, however, has caused me concern. your customer care team assured me that no charges are levied for withdrawals or multiple deposits made through ICICI ATMs. Feeling confident in this information, I proceeded with the 5 deposits in the month of November and now on December 27th, received this unexpected deduction of Rs. 177.

                Given the misinformation I requested customer care, to kindly provide a reversal of the Rs. 177 charge back into my account but their customer care girl disconnected the call.
                I use to think ICICI is the best bank of india in terms of service and customer satisfaction, but this incident changed my prospective entire. Imagine how many people would be going through this every month and no body would be raising their voice thinking Rs. 177 is such a small amount. But still it's hard earned money.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Karna,

                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18ppl) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Pravinbo
                  Dec 28, 2023
                  Jan 1, 2024
                  This thread was updated on Jan 1, 2024
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                  Series No. : R/BPN/99/1
                  Issue Date :[protected]
                  Redemption Date :[protected]
                  Tenure : 18 years 6 months
                  Bondholder No. : 0000001
                  Total No. of Bonds held : 20
                  Certificate No. :[protected],[protected], 62669, 68440, 68441, 68803
                  Agent Name : Assam Sales Corporation - Agent Reliance Industries Limited (Textile Division)

                  I want to redeem my above mentioned bonds.
                  For redemption, I have contacted ICICI Customer Care service in which they asked me to mail the details. It's been 5 months now since I have mailed the issue yet I have not received any reply.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Pravinbo,

                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18plu) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    ShikhaGautam9643
                    Dec 28, 2023
                    Jan 1, 2024
                    This thread was updated on Jan 1, 2024
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                    Cashtxnchgs- Amount debited for no reason

                    Hi Team,

                    Account Number:[protected]
                    Transaction Date: 27 Dec '23
                    Transaction ID: S33729265

                    I am ICICI account holder, on 27 Dec'23 my account got deducted as "CashTxnChgs-Branch-Nov23+GST" charges without my knowledge.

                    Nov'23 - Rs 749.30

                    I want you to refund the amount.
                    Without customer knowledge debiting the money is showing the cheap behavior. And charges...
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                    M
                    mrpandat
                    from Bargarh, Odisha
                    Dec 27, 2023
                    Jan 1, 2024
                    This thread was updated on Jan 1, 2024
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                    Address: Sector 48 noida icici bank branch

                    ICICI Bank mai mera account hai[protected] Jisme ECS ke name pe 12 se 13000 rupees kaat liye gaye hai or 2020 kai ECS Return name se 2023 mai bhi or rupees kaat rahe hai or pata nahi kitna katenge...mujhe na to refund de rahe hai or ultaa katta ja rahe hai, ,
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Mr. Paandat,

                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18pl4) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Aaron.7494
                      from Chennai, Tamil Nadu
                      Dec 27, 2023
                      Jan 1, 2024
                      This thread was updated on Jan 1, 2024
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                      Hi Sir,

                      I am a ICICI Bank customer. I got charged for unauthorized and Unnecessarily from 1 23/12/2023 to 27/12/2023 (ECSRTNCHG) without my knowledge and without any confirmation Email, SMS or any Phone call. The total amount charged INR.1769.98. The bank hit charges multiple times like (383.19+0.01+590+206.78+590=1769.98).This is ridiculous. I am requesting my refund back to my Savings Bank A/c. Otherwise I would like to deactivate my account from this bank, this is not fair.

                      That I had a Donation due in UNICEF, Due to Medical issue I i dont have sufficient fund that too INR.500 for that you deducted Nearly Rs.1770. That is not at all loan due thats just donation amount. for 500 Im paying 4 four time higher amount. I need my money back.

                      Name: Aaron Russel
                      Account number: SBA-XXXXXXXX7635
                      IFSC: ICIC0007313
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Aaron,

                      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18pkg) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        G
                        guptaconsultant
                        from Delhi, Delhi
                        Dec 27, 2023
                        Jan 1, 2024
                        This thread was updated on Jan 1, 2024
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                        Complaint id 00112aJRB5S61N5R
                        Icici bank credit card gst reversal rs.14.89 already advance or credit rs. 14.89 on december 20, 2023 but same month transaction credit rs. 514 please gst deposit date jan 24, instead of dec

                        Please gst reversal

                        ICICI bank credit card department
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Gupta consultant,

                        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18pk6) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          I never enrolled any policy. Rs.1899 (PPL/WPP_SR[protected]_Renewal of Policy) is deducted every year for around 5 years from my account. I requested to cancel it and I also went to my local branch and gave a letter to cancel it. Still it's been deducted, I really frustrated and disappointed with this bank activity....
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                          L
                          lawangi
                          Dec 22, 2023
                          Jan 1, 2024
                          This thread was updated on Jan 1, 2024
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                          Address: Ghatkoper east

                          I Raju Rai had salary account with ICICI bank since 2013. Last Thursday 14.12.2023 my account was freezed without my information / confirmation.

                          I am continuously co-ordinating with my CRN / Customer care emailed him, but no response receive from Bank.

                          My EMI also paid on time. Pls help to resolve the same. this is month end I am unable to do the transaction.

                          I HAVE SOME MEDICAL EMERGENCIES ALSO.

                          Account no[protected]
                          IFSC code-ICIC0000420
                          Branch-Ghatkoper
                          Registered email [protected]@gmail.com

                          ICICI bank not responding my many mails and call to CRN done, but no response
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear lawangi,

                          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18pj2) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Rakeshsarkar
                            Dec 21, 2023
                            Dec 25, 2023
                            This thread was updated on Dec 25, 2023
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                            Dear sir madam I am a account holder of central bank of india on 26/10/23 a fraud was made to me by icici bank headquarter employes they used to open unlimited bank accounts and they also open a fake websie Namely MOZ then they have done fraud with of rupees 6 lakh. The beneficiary name of icici bank account is Siddhant Mohite and his account number is A/C[protected].This person has did fraud of me My Name dulai sarkar mobile-[protected] email- [protected]@gmail.com, So i request you to take a legal action on this otherwise what I will do with this icici bank you can, t imagine also, If any documents required asked me..Thanks
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Rakeshsarkar,

                            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a187w7) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Rakeshsarkar's [Complaint's author] reply, Dec 28, 2023
                            Please sir/Madam,
                            Contact me as soon as possible my Email- [email protected]
                            Mobile-7002726439
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                              S
                              sundar sasl
                              from Chennai, Tamil Nadu
                              Dec 20, 2023
                              Dec 25, 2023
                              This thread was updated on Dec 25, 2023
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                              Resolved

                              Address: KALLIDAIKURICHI
                              Website: icicibank,com

                              மதிப்பிற்குரிய தலைவர் அவர்களுக்கு,
                              என் CREDIT CARD ENDING NUMBER 3004 ICICI BANK. CARD OFFER னு சொல்லி எனக்கு ஒரு CARD குடுத்தாங்க நானும் நம்பி வாங்குன 5000/- GIFT VOUCHER JOINING FEE 1000/- RUPX CREDIT CARD வாங்குன பிறகுதான் தெரிய வந்தது அந்த மாதிரி எந்த OFFER கிடையாதுன்னு நான் அந்த CARD CANCEL பண்ணிட்ட அதுக்கு JOINING FEES கேட்டு MESSAGE EMAIL பண்ணுனாக நான் கடந்த
                              [protected] RBI உங்களிடம் COMPLAINT பண்ணுன RBI COMPLAINT NUMBER N[protected] அதன் பிறகு ஒரு படி மேல போய் CALL பண்ணி மிரட்டுறாங்க நிங்க BILL கெட்டலைனா நான் உங்க CIBIL SCORE குறைய threatening பண்ணுறாங்க ONLINE LOAN APP விட மோசமா இருக்காங்க தயவு செய்து யாராவது உதவி பண்ணுங்க
                              +1 photos
                              Dec 20, 2023
                              Complaint marked as Resolved 
                              மதிப்பிற்குரிய தலைவர் அவர்களுக்கு, என் CREDIT CARD ENDING NUMBER 3004 ICICI BANK. CARD OFFER னு சொல்லி எனக்கு ஒரு CARD குடுத்தாங்க நானும் நம்பி வாங்குன 5000/- GIFT VOUCHER JOINING FEE 1000/- RUPX CREDIT CARD வாங்குன பிறகுதான் தெரிய வந்தது அந்த மாதிரி எந்த OFFER கிடையாதுன்னு நான் அந்த CARD CANCEL பண்ணிட்ட அதுக்கு JOINING FEES கேட்டு MESSAGE EMAIL பண்ணுனாக நான் கடந்த 18-12-2023 RBI உங்களிடம் COMPLAINT பண்ணுன RBI COMPLAINT NUMBER N202324027008530 அதன் பிறகு ஒரு படி மேல போய் CALL பண்ணி மிரட்டுறாங்க நிங்க BILL கெட்டலைனா நான் உங்க CIBIL SCORE குறைய threatening பண்ணுறாங்க ONLINE LOAN APP விட மோசமா இருக்காங்க தயவு செய்து யாராவது உதவி பண்ணுங்க
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 25, 2023
                              ICICI Bank Customer Care's response
                              Dear Sundar Sasl,

                              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a187vs) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                B
                                Booli
                                Dec 19, 2023
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                                Address: B 807, Kenwood tower, Charmwood, Surajkund road,faridabad 121009

                                I understand that my Debit card has been disabled. Kindly enable by subject Debit card and oblige.
                                In case I have to be present in the Branch please let me know.
                                Thanks,
                                Kajal Devi[protected]
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  1
                                  1sandeep1
                                  from Tumkur, Karnataka
                                  Dec 19, 2023
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                                  Account closure misleading and high annual charges fraud

                                  Address: Mysuru, karnataka

                                  Icicidirect handlers charge too high annual fees claiming it to be free while opening their account.
                                  Many others have complained but no action is taken and marked resolved.
                                  Looks like this website is having a deal and will be exposed if no prompt action taken against company.

                                  When i tried to close their demat account they closed only my trading account and i have been charged again.
                                  Fraud company is charging...
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                                  D
                                  Dheeraj786
                                  Dec 18, 2023
                                  Dec 25, 2023
                                  This thread was updated on Dec 25, 2023
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                                  Hi my registered email I'd is [protected]@gmail.com .I am holding your bank credit card for 1 year and never missed any payment. But this time I made payment on 1 December of 44000 rs but it was stuck in server and made payment again on 6 December again. But bank charges late payment of 1000 rs and interest charges of 6072 rupees . As this was a mistake and first time. I made regular payment timely so kindly reverse this charges. As your customer care and email doesn't, give satisfactory answer
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Dheeraj,

                                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a187qv) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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