[Resolved] ICICI Bank — unable to cancel cpp plan from last 10 days. | |||
Hi, i have a credit card and cpp plan has been activated for the card. I have been calling the cpp customer care team[protected] /[protected] to cancel this plan for last 10 days from my registered mobile number and i am giving all the details to them but they are saying my address is not matching from their records although i have tried all my possible addresses. Also i have mentioned them my banking profile address to them but they are refusing my request and saying i am not a verified customer. I don't know what address they have put in that column. It's really troublesome for me. This incident has a negative impact on me for cpp plan as well as for using credit card in near future. I have also planned to cancel my credit card. I am also calling icici helpline and this number is also not reachable. As of now i did not get any solution for this problem. Please help me. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23618
Pending
2043
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards,
CPP Team