[Resolved] ICICI Bank — Unable to make payments as I have moved to US and OTP is being sent to my deactivated India number | |
Dear concerned,
I am an ICICI customer for the last 3.5 plus years and I moved to the US about 2 weeks ago, I cannot pay my bills because I cannot get the OTP number. My india mobile number is updated in ICICI and that number no longer exists. I need to update my US mobile number, but I cannot do this online. Its depressing to see that customers at international locations were not thought of when implementing OTP. Please somebody help me to get my US phone number updated or suggest a way to go about getting it updated. I need to make urgent payments.
I have already sent mail to [protected]@icicibank.com
Regards,
Navneet Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '147496' in the subject line.
Regards,
ICICI Bank Customer Service Team