ICICI Bank — Unable to unblock UPI transactions

ICICI Bank — Unable to unblock UPI transactions

U Uma Janavi Jul 1, 2023 Jul 2, 2023 This thread was updated on Jul 2, 2023

I'm unable to send / receive money through my UPI ID linked with my ICICI SB account. I reached out to branch but they asked to call customer care at 1800180. I tried calling the customer care number but there is no option for unblocking my UPI in the IVRS system. I reached out to my bank staff but no use. ICICI Bank has very poor customer care service. For loan offers, they keep calling incessantly. But when customers are seeking grievance redressal, they behave like its not their business at all. Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 2, 2023

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0wks0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team