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ICICI Bank Complaints & Reviews

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3.3
Updated: Jul 14, 2026
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14308
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ICICI Bank reviews & complaints page 31

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A
ankur kundlia
May 10, 2020
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account is debit freeze

Address: Sector 21 C faridabad

Hello sir,

I recently opened insta saving account with icici bank during lockdown. My salary is been credited to the same account in april month. But i can't withdraw any money from such account, due to debit freeze status. I visited sector 21 c faridabad branch. But didn't get any positive response. I want to highlight the same to your knowledge. Please resolve this immediately....
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V
Varadharajan Duraisamy
from Chennai, Tamil Nadu
May 7, 2020
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request refund of auto debit return fee charged on debit card emi

Address: Icici bank, Mount road branch, chennai

I failed to maintain balance in my savings account, so i missed paying my icici debit card emi of last month through auto-debit option. I thought of choosing moratorium. Later i paid my emi through virtual credit card payment option before emi due date. Also paid 620 addition for the auto-debit return fee. But i got sms from icici as rs 2859.65 is due on debit card emi which again charged with an additional fee. Refund the 620 i paid extra...
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sachinbhardwaj08
May 6, 2020
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posdec chg multiple times

Address: Shimla, Himachal Pradesh

My icici saving account was debited of posdec chg 29.50 (Including gst) more than 24 times total amount 708/- within a last 3-5 days. I tried calling customer care many times but it was of no use. As it is a paid call i ended up spending more than 50 rs. More from my mobile balance. I was so irritated with them. No one answered the call and it automatically disconnected after 10-15 minutes. I visited the branch but they could not justify...
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H
hemant gupta jaipur
from Delhi, Delhi
May 5, 2020
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ecs return charges and request of refund.

Address: Pratap Nagar, Jaipur Rajasthan

I really condemn the working style of icici bank. On 4 may 2020 icici bank have deducted two ecs return charges of rs. 590 and 589.69.in this crucial moment where everybody is struggling with their earnings and emis pay these type of deductions are highly codemned. Rbi has also said that no charges should be apply on customers against short of balance, ecs return etc. Still icici bank is not following rbi guidelines.

I request...
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A
Ankur Uthra
May 5, 2020
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rwdfee fraudulent transactions

There have been two transactions on my account which weren't done by me

RwdFee/[protected]/210320+GST
RwdFee/[protected]/210320+GST

I verified that all my payback rewards have been redeemed.
These were fraudulent transactions. .

Kindly have a look and revert my rewards and above mentioned transactions....
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Pankaj Nanaware
May 3, 2020
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deducted charges atd- rtnchgs apr 20 gst

What is the reason to deduct charges for
ATD-0xx3222-RTNCHGSAPR20GST /-

Rs.59 deduction BANK CHARGES on[protected]

Please explain....
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A
ARMAN KHAN PATHAN
May 1, 2020
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posdec charges deduction from my account

Address: India

My name is salman khan pathan and i'm holding a salary a/c in icici bank for the past 4 years. I just saw today when i checked my account online, that 8 time i have been charged posdec chg of rs. 29.50 each on apr 29, 30 and may 01 and the description says
Posdec chg/[protected]/0
494+gst
Posdec chg/[protected]/0
494+gst
Posdec chg/[protected]/0
494+gst
Posdec chg/[protected]/0
494+gstbr...
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J
[email protected]
from Bengaluru, Karnataka
May 1, 2020
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lien marked on amount without reason

Lien is marked on my account without any mention of reason.
I don't have credit card pending dues or I don't have loan, with ICICI.

I made 2 UPI transactions, both transaction amounts are under lien and I could not utilise them.
Sender account is also mine....
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K
Kanhaiya.raturi
Apr 30, 2020
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ecsr deduction- an amount debited from my account for unknown reason

Hi,
An amount for ECSR charge deducted from my account.
This bank is one of the worst bank i have ever seen. Unnecessarily deducting amount from my account during the COVID-19 pandemic. I want my money back. If you can't provide better service atleast don't create problem for customer. On the other hand I was unable to pay just 500 rupees credit card bill you people have charged me 500 other for the same. What kind of calculations...
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S
srilathakodavati
Apr 30, 2020
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dmc dp charges march 2020

Myself srilatha k, i have been with icici bank since 2018. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till mar-20 is shown in the statement. So please make sure to credit the amount which has been debited so far....
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A
Arun Kumar Ghosh
from Kolkata, West Bengal
Apr 26, 2020
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fraudulent transaction using my credit card

On 19 nov 2019, i received a text msg i. E. Sms (Copy attached) that i need to update my paytm kyc and i was asked to contact a mob. No. [protected]. I contacted that no. And as per his advice i added money to my paytm wallet a sum of rs 10 (Towards kyc compliance as per instructions) using my icici credit card no. Being xxxxxxxxxxxx6005. Immediately following this i received text messages in my mobile no. [protected] sending otp for the following...
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A
Anita.Pradhan
Apr 23, 2020
Sep 14, 2023
This thread was updated on Sep 14, 2023
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ecsrtnchg debit of inr 590

I was supposed to pay my emi to sbi merchant on april 10th, 2020 but the auto-debit never happened. After waiting for long, i transferred the emi amount manually on april 18th, 2020 to the respective merchant account number. On april 21st, 2020 i received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my merchant on this and they have received the required emi amount. But i can...
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B
Biswaup
Apr 22, 2020
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unfair transaction ecsrtnchg

Address: Cuttack,odissa

I'm a icici bank customer. Today 22.04.2020 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They're hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. My email id is [protected]@gmail.com, contact number [protected]

Regards
Biswarup jena...
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H
Hussain07
from Hyderabad, Telangana
Apr 21, 2020
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deduction of amount 590

My self mohammed nadeem hussain on April 9th deduction of 590 from my account so many email to icici bank regarding this deduction of money till now there is no response due to covid we don't have money for living then deducting money from account please help me to get this amount .
I can understand due to covid reason some staff are not working you can email some many times I email you and tweet you also I thought that Aditya Birla...
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B
brijesh2112
from Delhi, Delhi
Apr 20, 2020
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amazon refund not credited to icici bank credit card... since 18 days

I have ordered product on 2nd april 2020 from amazon and cancelled on same day due to late delivery date but my refund is not credited till now.

Refund has been initiated on dated 2nd april 2020 as per amazon customer care with reference no #[protected].

But it is yet to process by bank i have given three time online complaint but no reply yet. It is sent [protected]@icicibank.com (Re:'icicicare=[protected].br...
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H
Harish.8422
Apr 12, 2020
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rs.999/- debited my icici credit card for amazon standing instru. which is not done by me and without my consent

Dear sir,
Rs. 999/- deducted from my icici amazon pay credit card no. [protected] for amazon standing instru. I didn't take any services. Its debited automatically which is not done by me and without my consent.
Please look into this matter and credit rs. 999 /- in my icici amazon pay credit card. I am shocked because i believe in icici credit card. This is first time i face this type of problem. I tried to contact customer...
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A
Ashutosh Lakhote
Apr 7, 2020
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ashirwad deep discount bonds

Had purchased icici ashirwad deep discount bond (Option ii) on. The 15th july 1996 details of which are as follows:

Certificate no 46718
Bondholder no : 1383-071
Reg no: 541405
Distinctive no :[protected]
No of bond : one (Set of five)

Due changes in address and no information from company we are not able to redeem this amount..
Kindly guide on this issue as soon as possible....
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S
santhosh suja2013
Apr 6, 2020
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refund on amazon pay icici credit card

Address: Icici bank, North street, Marthandam

I ordered a vivo u20 mobile in amazon online shopping for rs.10990 and got cancelled. The payment was made through amazon pay credit card. The refund was initiated on 29th march 2020. Till now i didnt received the refund. The refund reference number is #[protected]. The emi for the month is shown in the statement for paying on 14th of april 2020. If im not able to pay they will charge more. Kindly i refund my amount....
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R
Rajat Srivastava01
from Powai, Maharashtra
Mar 31, 2020
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826 rupees deducted in name of dp charges

Address: F10 Vinay Path Banipark Colony Jaipur, Jaipur, Rajasthan

Hey team icici,
On 30 march 2020 a balance of 826 was deducted from my savings account. Amount was deducted with detail "dp charges till feb 2020"... I have not opted for any type of service from your bank and debit card use by me is of basic type whose yearly charge is not that much... I want immediate action on such types o[censored]ninformed deduction and want my money back in my account... Such types of management is not expected from...
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N
Nagaraju Kancherla
Mar 29, 2020
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eba/nse charges from icici bank

Address: Jubilee Hills, Hyderabad, Telangana

Dear sir / madam,

I have purchased tataelxsi stocks from icici direct which was linked with my icici savings account.

I have added funds from icici savings to direct (Demat account) and purchased the stock.

I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

26/03/2020 eba/nse n 2020060/[protected] dr. 80.68
br...
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