[Resolved] ICICI Bank — Unauthorised atm withdrawals | |||||
Yesterday night i got an unexpected call from icici transaction monitoring team asking i'm doing any withdraws. I was shocked because card is with me and i've not done any transactions. Later checking in imobile app for many fraud charges on my account. I called up icici customer care and blocked my card. This is due to security breach in icici system. Was this information helpful? | |||||
Jul 23, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jun 22, 2017 ICICI Bank Customer Care's response Dear Customer(jennilshah), We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4a7uy) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||||
 2 Comments | |||||
Comments
I received fake call from [protected] for extortion. Asking money in the name of Icici Bank. I never took loan from the Icici Bank Neither i have account of Icici bank. But the person over the call is continuously asking money
ICICI Bank Customer Care's response, Jun 23, 2017
Verified Support
Hi PVsha, we confirm to you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [email protected] with your contact details incase you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23615
Pending
2044
Resolved
14249
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4a7uy_aaaa) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team