ICICI Bank — Unauthorised auto deduction

Address:

H.No:1-205, Vill and Mand:Kattangur, Dist: Nalgonda, Telanagana, 508205

Hello ICICI, thia is Mahesh would like to inform you that on 15feb the payment was an unauthorized transfer of Rs 18194. My bank account number is[protected]. My account statement sent by you shows that an automatic payment was made to NACH. However this payment was unauthorized. please let me know why it is debited from my account, on 15th feb I informed to local ICICI bank in Hubsiguda Hyderabad, Name Sneha who is working in ICICI sent an email to NACH team, regularly I am asking her regarding this issue but she said still didn't recieved any reply from NACH team, but i got a message from ICICI bank like (ECS/NACH of Rs 18194.00 towards CL01058898 from ICICI Bank Acct XX4902 has returned on 15-Feb-23 due to Insufficient fund. Applicable return charges will be levied) but till now I didn't receive any refund amount, please refund the amount immediately. Again on 22nd 491 and 23rd feb Rs.593 deducted, all are unauthorised deduction, may I know the why your Bank is doing these many fraud.

Name: Mahesh Mukkamula
Account no:[protected]
Branch Name: Madhapur.