[Resolved]  ICICI Bank — unauthorised bank charges on loan account and unethical behavior by icici bank team

Address:

Ahmedabad, Gujarat, 380015

Dear sir/ madam,
I have a icici bank personal loan account no. [protected] since last 2 years ago, i have been charged additional charges of rs 400/- every month on each emi except principal + interest amount and i have raised this concern with icici bank since last 13-14 motnhs but no response from icici bank and its officials i have raised this issues personally meeting with mr sandeep jalan, vijay kothari/ hitesh kedia at heritage chameber office as well as so many times over email to all concern and as well as to mr vinayak more principal nodal officer of icici bank limited, i have been threatened by icici bank official and unethical behavior by icici bank limited collection team.
I have not received my personal loan account statement and bank is giving monthly monthly bank statement like credit card and charging me over amount as late payments and interest charges every month since last 14 month but nobody keen interested to reply on my genuine grievance which i have raised since last long and so many times. I have taken 2lac rs personal loan on icici bank cc and i have to suppose pay 2.49 lac as per amortization schedule whereas i have already paid more than 2 lac rupees to icici bank and still bank is showing 1 lac more pending amount and charging me more and more charges and cheating with me and nobody care and listening me. Such kind of business practice by icici bank is really horrible and giving threatening and pressure to make payment withour resolving customer issues, i will take some necessary action against icici bank top level management and local collection team which are involved in this matter, i will give only next 30 days to icici bank, if didnot get the concrete solution over it i will shake the icici bank and take appropriate legal action against all accusssed as well as madam chanda kocher the person who are cheating with people
Br/ tej - 9401xxxxxx4007