My account was debited Rs.199 for no apparent reason. The following message was received:
Transaction of INR 199.00 done on Acct XX265 on 15-Apr-21.Info: VSI*AMAZON ST.Avbl Bal:INR 4, 945.41.Call 18002662 for dispute or SMS BLOCK 265 to [protected]
I have not made any transactions today and I do not have any auto renewal subscriptions. I have not received any otp or any transaction intimation.
Apparently there are other icici customers with the same issue and this is a common occurrence. I would like to know why it happened and it must be resolved.
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