[Resolved]  ICICI Bank — Unauthorised transaction VSI*WWW MONEY

There were 2 unauthorized deductions of 999 Rs from my account, I did not initiate or subscribe to anything and there was otp confirmation this is the message I received

Dear customer, transaction of INR 999.00 done on ICICI Bank Account XX261 on 29 - AUG - 21. Info: VSI*WWW MONEY. The Available Balance is INR *****. Call on 18002662 for duspute or SMS BLOCK 261 to [protected]

My contact details
[protected]

Please resolve .
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Oct 1, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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