[Resolved] ICICI Bank — unauthorize debited rs 422.04 from account

Rakesh191

from Mumbai, Maharashtra

Address:

IFSC Code of Icici bank - ICICI0000281, Mumbai City, Maharashtra

I have a Saving account and a Demat account in icici.
on 26th April 2019 my account got deducted with rs.422.04 —with description dp chgs till mar-19 without any intimation. When i created the demat account, i was not told about the dp charges, it was told me that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. Please help to refund the same amount in my amount ASAP.
Also i am not using Demat account, so wanted to close my account.

Attached screen shot show the deduction of rs. 422.04 from my account.

Regards
Rakesh

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 2, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (299404) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team