ICICI Bank — unauthorized auto debit transaction of an unknown origin. | |||
On 15-Jul-2015, an unauthorized autodebit transaction has been made for amount 1573.04 from my icici account When I have contacted icici helpline, they first said that it is related to demat account. I have said that i do not have any demat account and for that matter i have not authorized autodebit for anything except for credit card on my icici account. Icici helpline person have said that he have contacted the demat department and they are also clueless to the origin of this transaction as this txn is from bank other than icici and there are no details in backend. so I request a refund and could you please let me know that is my money safe in ICICI back or not as i do not recall any authorization for autodebit except for my icici credit card. Please provide the list of autodebits you are maintaining against my account. My phone number is [protected], [protected] Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team