[Resolved] ICICI Bank — Unauthorized charges on both debit as well as credit cards

RBudhani

from Pune, Maharashtra

Jun 20, 2022

Address:

Pune

June 2022

Right now i see a deduction of 590 by NACH

June 2022

I had a 790rs debit card fees for coral which i never requested in the first place. I had asked for a debit card replacement as i had lost it. The customer service agents are truly money sucking machines who issued a coral replacement inspite of me haviga coral credit card. which obviously doesn't make any sense.

October 2019

I also was charged the processing fees incorrectly on my credit card for an amount that was returned by amazon. They only know debits from your acc and inspite of multiple follow ups there are no credit backs for them.

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Jul 22, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07nsx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Aug 02, 2022

Updated by RBudhani This complaint isn’t resolved