[Resolved]  ICICI Bank — Unauthorized debit; Failure to give temporary credit; Repeating unauthorized debit

Address:

Road No 14, Banjara Hills, Hyderabad 500034

Savings Bank account fraud; unauthorized and repeated debits and criminal withholding of total money without mandatory temporary credit; Inaction and criminal indifference in spite of repeated complaints for nearly three months; Branch Manager says she is helpless and I could proceed legally;

4: The problem:

4.1 During 2013 -14, I gave an ECS mandate to electronically transfer the billed amount for my electrical power. Ref ADBLDESK_APCPDCL¬_[protected].

4.2: In April 2016. I cancelled that ECS mandate since I sold that flat. However, the auto-debit continued till July 2016 and there were debits from APCPDCL after that till 21 May 2020. This establishes that there was no valid mandate for accepting debits from APCPDCL. Unfortunately, there were two unauthorized debits as shown in the table in next page, FOUR YEARS after the cancellation of the ECS mandate.

Please see the next page.
 

Copy of ICICI Bank statement of my account[protected]
S No. Value Date
Transaction Date
Cheque Number Transaction Remarks
Withdrawal Amount (INR)
Deposit Amount (INR)
Balance (INR)

13 16/05/2020 16/05/2020 BIL/INFT/[protected]/ExcessReturne
d/ POKKUNURI YASOD 5, 000.00 65, 725.92
14 21/05/2020 21/05/2020 CMS/[protected]/ADBLDESK__APCPDCL_
[protected] 5, 723.00 60, 002.92

50 18/07/2020 18/07/2020 CMS/[protected]/ADBLDESK__APCPDCL_
[protected] 805.00 1, 14, 792.06