ICICI Bank Complaints & Reviews

One assist was activated in my account without my prior permission and charged me 2000 and when came to know through letter after months and complained regarding it. They refused to refund the amount and blamed me only as I'm late and no such service can be activated without my permission. But as i can see on this forum there are multiple who faced similar issue with ICICI that means you are conducting a fraud on people to earn extra money. I need my complete REFUND FOR IT !!!

Hi,

I have tried a number of times to contact the ICICI collection department but no solution was provided. I was paying the credit card bill amount every month on EMI basis still they have marked lien on my account and the balance in my SA is -70k. This blocked the autodebit of my PL as well. I tried to contact the CS through mail and call as well as my home branch in Old Airport road in bangalore but all in vain.
Request you to guide me and do the needful at the earliest.

Hi all,

I am having my salary accout in icici bank. But few days back 29.50rs/-were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time.
Moreever, it is also legal as per rbi rule.
Transaction details : 1) atmdec chg/04-08-20/2317/+gst
2) atmdec chg/04-08-20/2317/+gst

I want a proper justification

Thanks, regards, priyanka paramasivam

I was applied for moratorium on August month around 03rd but I got response on 13th Aug by saying my request was not approved .

Meanwhile I got call multiple times from ICICI bank employee by asking me to pay loan EMI with extra charges for late payment.

Not sure why this much force to customer when they are in pandemic situation.

Dear Sir/ma'm

I have been chasing ICICI Home finance company limited for my interest certificate of loan.
but these but these people are not serious about it.

Piyush Kumar

Loan.no. LHFDB[protected]

Bank -ICICI Home finance.

Hi,

My bank account displaying negative amount without any statement why they have deducted. and i have already dropped a mail thrice time but no respond and i am facing same issue.

Please resolve this

An unauthorised transaction took place on 16 August'2020 from my ICICI bank account. I was shocked when i got this message that a transaction of 399 INR from VSI/ RAZ lagom L has been done from my bank account, as no OTP was asked for it, the amount was just deducted.
Look into this on urgent basis.
Attached screenshots for reference.

Regards
Diksha...

A few days ago, an amount of 1, 899/- was debited from my icici bank account. I did not any trasaction with this amount.

I want to know why this amount was debited and also, I would appreciate if the amount was refunded to my account.

Thanks & Regards,
Gowthami

My icici account no is[protected] and
I have been charged with unnecessary charges of rs 590 (Nach_ad_rtn_chrg~tpslsip~08Jul20~es8517f ) 590 rs on 17/08/2020.
My name Ankit Balbudhe

Y chrg 590 rs/.

Pls refund money

Thanks
Ankit Balbudhe

My account has debited Rs 590 under mentioned heading NACH_AD_RTN_CHRG~ADBLDESK~10JUL20~e067ac. which charges is this i cant understand. my account is 0 balance so no need to charge any charges for my account my customer id is[protected]. Please refund my amount

Not able to find where should I contact to redeem my bonds. I have one matured in July 2019 and other one in 2020. There have been address changed for me and the I moved out of India. Is there any email and or phone number where I can contact? I tried to call on ICICI generic email and phone numbers but did not get any response.

Any help in this matter will be appreciated.

I am Deepak Khatri . 275 Rupees has been deducted from my account as[protected] DP CHGS TILL June2020) DP charges on

17/08/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

message to my mobile. I need justice and my money back immediately.My Account Number is[protected]

The amount of 199rs got deducted from my account without my knowledge or authentication on july 17th. Same has been happened on aug 16th. The statement say that it got deducted for "vps*amazon st". Kindly take action for these fraud un authenticated transactions from my account.

Dear,
It’s more than six months now i have written/submitted my complaint to icici direct regarding my demat account
Operational issue (Account is not accessible error message is attached for reference). During this last one month i have tried my best to get
My issue resolved by talking to customer care (Multiple times), keep on writing mail to
[protected]@icicidirect.com, [protected]@icicidirect.com and even to [protected]@icicidirect.com but not getting any response. I also
Personally visit icicidirect gurgaon (Jmd tower) and delhi (Preet vihar) branches multiple times on the suggestion on the customer care team,
Spoken to the mentioned people multiple time and providing the relevant required details (Asking by
Them). But i am very surprised by the kind of response i am getting from all the support teams till now
. Most unfortunate is that, no one is able to understand the issue (Even the back end
Operation/technical team in mumbai as well this is informed to me) the kind of helplessness they have
Shown is very surprising to me.
Icici direct branch (Jmd tower) representatives to whom i am interacting.
1. Sandeep kumar (Executive) [protected]
2. Sushil thapa (Sr. Executive) [protected]
3. Priyabrat (Branch manager) [protected]
Delhi (Preet vihar) harmeet kumar [protected]
No one is able to provide any solution and surprisingly they are suggesting to open a new demat account
Some other bank and migrate shares to that account. That is the only solution of my account login
Problem which is very strange for me. As per them the it team at back end (Sitting at mumbai icici direct office) is not supporting. I am unable to understand
Why my issue can't be resolved or resolvable kindly confirm with reason and way forward.

So now i am very frustrated and unable to understand to whom i approach to get my issue address and
Resolved.
Looking for positive and prompt response from you on this time.

Regards
Raju sharma
[protected]

An amount of rs.590 was deducted from my icici bank account for nach_ad_rtn_chrg~tpslsip~06jul20~09eaa23~[protected]. I am not aware of this amount being spent me for any purpose. Also, i have seen that same thing has happened to many consumers ans they have filed complaints.

Icici customer care is not responding. The only answer i get from them is we will get back to you.

Kindly refund my money.

My name is ayushi kedia.
Contact no.-[protected]
Email id - ayushi. [protected]@gmail.com

I have opened the account on 27th july 2020 in your bank, i have been given a welcome kit in which debit card is already present and i am using it. Suddenly, on 5th august 2020, the amount of 588.82 rs. Has deducted towards joining fees mentioned in my statement which was unclear to me. Yesterday on 15th august 2020 i have received the expression debit card for which i have never requested.

The branch has done a fraud for selling the card for which i have never demanded. Kindly, refund my money and take the expression debit card which branch has given forcefully to me and deducted amount for that. I am happy to use the basic card given in the welcome kit and don't want any extra privileges.

Kindly refund my amount deducted of 588.82 rs and take the card back. Let me know how to get my amount back.

I have opened my account on 27th july 2020 and the branch has given the welcome kit along with that i already got a simple debit card. I have not requested for any expression debit card. But the bank has initiated the card request without my consent and the bank statement was showing joining fee and the messages over the phone were not clear.

Yesterday on 15th august i have received the card which i have not requested and i have to pay 588.82 rs. For it (Its a fraud done by icici nehru nagar branch).

I need my money refund and please take the card which i have been given forcefully.

Hello on 14th aug 2020 i have made transaction of 1006 rupees for dmart grocery purchase through google pay by scanning qr code. My amount got deducted from bank and also credited to indiaideas#icici account but my transaction shown was payment failure. It didn't reached to dmart. Hence please refund my amount asap. Upi ref no[protected].

I hold ICICI account from 2008. I had good and bad times financially.
I have been with Same bank I have got/ availed credit cards. I am been said I am privileged customer!! I have been given with debit card upgraded by the bank side.
However,
I am not eligible for vehicle loans Home Loan Personal Loan... Pay later account still I have credit card and my salary crediting ever month.
I have availed vehicle loan from other bank it is paid back .
I have been given ICICI credit card based on other bank credit cards
I have availed few PL from other banks and been paid on time.

But for ICICI my personal banking I am seen unfit. They cancel saying I can't avail loans even if it is pre approved due to banks internal policy!!!

I have been with icici bank for a long time now. Currently there are two 590 charges that have been deducted from my account for which i have neither given the confirmation nor recieved any intimation and banks are saying its centralised charges. Such incidents have happen in past as well. This is unfair.