ICICI Bank — Unauthorized deduction from my saving a/c

Address: Baner, Pune

There was a deduction from my ICICI Salary account with transaction remarks saying 'EBA/PUR_EPRIME999/20241118' and the amount is Rs.1178/- which is a high amount for me, and I should be informed before deduction of same amount. I was never informed if that is a huge brokerage cost that I have to pay as brokerage for demate A/C. And also I never given my consent for opening of the demant account through my salary account.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to be levied by ICICI Direct.

This is an extremely poor customer experience that I am facing and would keep all my friends informed regarding such hidden charges for the one who are thinking of investing in Indian stocks and MF!!